Privacy Policy

We may collect the following types of personal information:

We may use personal information to:

• Respond to enquiries and quotation requests
• Provide information about our products and manufacturing services
• Process and manage customer or supplier requests
• Communicate regarding orders, specifications, delivery, and support
• Maintain customer and business relationships
• Review employment applications
• Operate, secure, and improve our website
• Prevent fraud, misuse, and security incidents
• Meet accounting, regulatory, and legal obligations
• Send marketing communications where you have consented or where legally permitted

Where required, we process personal information based on one or more of the following:

• Your consent
• Steps necessary to respond to your request or enter into a contract
• Performance of a contract with you or your organisation
• Compliance with legal and regulatory obligations
• Our legitimate business interests, provided these interests do not improperly affect your privacy rights

Our website may use cookies and similar technologies to:

• Enable essential website functionality
• Remember user preferences
• Improve website performance and security
• Understand how visitors use the website
• Measure the effectiveness of our communications or advertising, where applicable

We may share personal information only when reasonably necessary with:

• Website hosting and IT service providers
• Email, communication, customer-management, and cloud service providers
• Delivery, logistics, and business-support providers
• Professional advisers, including accountants, auditors, and legal advisers
• Government authorities, courts, or regulators when legally required
• A purchaser or successor in connection with a merger, restructuring, or sale of the business

We retain personal information only for as long as reasonably necessary to:

• Fulfil the purpose for which it was collected
• Maintain relevant customer and supplier records
• Respond to enquiries or disputes
• Meet contractual, accounting, tax, and legal obligations
• Establish, exercise, or defend legal claims

Information that is no longer required will be securely deleted, anonymised, or retained only where required by law.

We use reasonable administrative, organisational, and technical safeguards to protect personal information against:

• Unauthorised access
• Accidental loss or destruction
• Misuse or alteration
• Unauthorised disclosure

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your information
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Request transfer of your information where applicable
• Object to direct-marketing communications
• Raise a complaint regarding the processing of your information

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact: